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	<title>Comments on: Why Doctors Use Soap</title>
	<atom:link href="http://blog.abclarke.com/2007/06/15/why-doctors-use-soap/feed/" rel="self" type="application/rss+xml" />
	<link>http://blog.abclarke.com/2007/06/15/why-doctors-use-soap/</link>
	<description>Using transparency and other management techniques to change who I am and what I'm about</description>
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		<title>By: Art Clarke</title>
		<link>http://blog.abclarke.com/2007/06/15/why-doctors-use-soap/#comment-311</link>
		<dc:creator><![CDATA[Art Clarke]]></dc:creator>
		<pubDate>Wed, 10 Oct 2007 22:43:25 +0000</pubDate>
		<guid isPermaLink="false">http://blog.abclarke.com/2007/06/15/why-doctors-use-soap/#comment-311</guid>
		<description><![CDATA[Whoops.  Fixed.  Thanks!]]></description>
		<content:encoded><![CDATA[<p>Whoops.  Fixed.  Thanks!</p>
]]></content:encoded>
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	<item>
		<title>By: Joel</title>
		<link>http://blog.abclarke.com/2007/06/15/why-doctors-use-soap/#comment-310</link>
		<dc:creator><![CDATA[Joel]]></dc:creator>
		<pubDate>Wed, 10 Oct 2007 22:20:48 +0000</pubDate>
		<guid isPermaLink="false">http://blog.abclarke.com/2007/06/15/why-doctors-use-soap/#comment-310</guid>
		<description><![CDATA[Great article.  I&#039;ll start using this today.

By the way, &quot;What subjective data can I gleam...&quot; should probably read &quot;...glean...&quot;]]></description>
		<content:encoded><![CDATA[<p>Great article.  I&#8217;ll start using this today.</p>
<p>By the way, &#8220;What subjective data can I gleam&#8230;&#8221; should probably read &#8220;&#8230;glean&#8230;&#8221;</p>
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	</item>
	<item>
		<title>By: Running With It &#187; Training Update</title>
		<link>http://blog.abclarke.com/2007/06/15/why-doctors-use-soap/#comment-293</link>
		<dc:creator><![CDATA[Running With It &#187; Training Update]]></dc:creator>
		<pubDate>Wed, 03 Oct 2007 14:27:09 +0000</pubDate>
		<guid isPermaLink="false">http://blog.abclarke.com/2007/06/15/why-doctors-use-soap/#comment-293</guid>
		<description><![CDATA[[...] examine all parts of a problem eliminating natural biases. For an explanation on how and why, read Art&#8217;s entry about [...]]]></description>
		<content:encoded><![CDATA[<p>[...] examine all parts of a problem eliminating natural biases. For an explanation on how and why, read Art&#8217;s entry about [...]</p>
]]></content:encoded>
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	<item>
		<title>By: dannyman</title>
		<link>http://blog.abclarke.com/2007/06/15/why-doctors-use-soap/#comment-25</link>
		<dc:creator><![CDATA[dannyman]]></dc:creator>
		<pubDate>Wed, 20 Jun 2007 03:54:53 +0000</pubDate>
		<guid isPermaLink="false">http://blog.abclarke.com/2007/06/15/why-doctors-use-soap/#comment-25</guid>
		<description><![CDATA[GNP: An earlier source for &quot;seek first to understand&quot; can be found in the Prayer of Saint Francis:

    . . . O Divine Master,
    grant that I may not so much seek to be consoled as to console;
    to be understood, as to understand;
    to be loved, as to love . . .

It occurred to me that the big problem was that S. wasn&#039;t &quot;listening&quot; to the client.  This is a bug that creeps up in relationships: often, men are inclined to regard the purpose of communication as &quot;problem solving&quot; whereas women regard the purpose of communication as &quot;sharing&quot; . . . and the first mentality leads to objective assessment and thinking and the latter seeks to enhance the &quot;subjective&quot; capability shared between the participants.  Do you get what I&#039;m saying?!

Anyway . . . when I learned through painful process of &quot;listening&quot; last year I acquired a &quot;secret weapon&quot; when it comes to getting along with ladies that should be issued to every young man when he is ready to deal with the fairer gender . . .

I also like the advice of framing &quot;asking for feedback&quot; in the form of &quot;what can be better&quot; . . . in the professional world, a lot of folks would just as soon avoid you than diss you, but if you sell it as market research they will be more than happy to indulge you with their frustrations.

Though, I suppose it also helps to be a good listener.

-danny]]></description>
		<content:encoded><![CDATA[<p>GNP: An earlier source for &#8220;seek first to understand&#8221; can be found in the Prayer of Saint Francis:</p>
<p>    . . . O Divine Master,<br />
    grant that I may not so much seek to be consoled as to console;<br />
    to be understood, as to understand;<br />
    to be loved, as to love . . .</p>
<p>It occurred to me that the big problem was that S. wasn&#8217;t &#8220;listening&#8221; to the client.  This is a bug that creeps up in relationships: often, men are inclined to regard the purpose of communication as &#8220;problem solving&#8221; whereas women regard the purpose of communication as &#8220;sharing&#8221; . . . and the first mentality leads to objective assessment and thinking and the latter seeks to enhance the &#8220;subjective&#8221; capability shared between the participants.  Do you get what I&#8217;m saying?!</p>
<p>Anyway . . . when I learned through painful process of &#8220;listening&#8221; last year I acquired a &#8220;secret weapon&#8221; when it comes to getting along with ladies that should be issued to every young man when he is ready to deal with the fairer gender . . .</p>
<p>I also like the advice of framing &#8220;asking for feedback&#8221; in the form of &#8220;what can be better&#8221; . . . in the professional world, a lot of folks would just as soon avoid you than diss you, but if you sell it as market research they will be more than happy to indulge you with their frustrations.</p>
<p>Though, I suppose it also helps to be a good listener.</p>
<p>-danny</p>
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	<item>
		<title>By: Kujo</title>
		<link>http://blog.abclarke.com/2007/06/15/why-doctors-use-soap/#comment-18</link>
		<dc:creator><![CDATA[Kujo]]></dc:creator>
		<pubDate>Sat, 16 Jun 2007 00:42:55 +0000</pubDate>
		<guid isPermaLink="false">http://blog.abclarke.com/2007/06/15/why-doctors-use-soap/#comment-18</guid>
		<description><![CDATA[Brilliant!  I&#039;m feeling my way through these issues in my current role right now, and this really helps.

Congratulations on undertaking your life changes -- and thank you for opening up this way.  Will email to follow up.]]></description>
		<content:encoded><![CDATA[<p>Brilliant!  I&#8217;m feeling my way through these issues in my current role right now, and this really helps.</p>
<p>Congratulations on undertaking your life changes &#8212; and thank you for opening up this way.  Will email to follow up.</p>
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	<item>
		<title>By: GNP</title>
		<link>http://blog.abclarke.com/2007/06/15/why-doctors-use-soap/#comment-17</link>
		<dc:creator><![CDATA[GNP]]></dc:creator>
		<pubDate>Fri, 15 Jun 2007 23:12:32 +0000</pubDate>
		<guid isPermaLink="false">http://blog.abclarke.com/2007/06/15/why-doctors-use-soap/#comment-17</guid>
		<description><![CDATA[Not sure if you&#039;ve read the book &quot;Blink&quot; but it has some interesting research about people&#039;s decision-making processes.  In &quot;Seven Habits of Highly Effective People&quot;, one of the habits is &quot;seek first to understand, then to be understood&quot;.  I&#039;ve found that to be a valuable approach.  Otherwise, this is a nice set of best practices.]]></description>
		<content:encoded><![CDATA[<p>Not sure if you&#8217;ve read the book &#8220;Blink&#8221; but it has some interesting research about people&#8217;s decision-making processes.  In &#8220;Seven Habits of Highly Effective People&#8221;, one of the habits is &#8220;seek first to understand, then to be understood&#8221;.  I&#8217;ve found that to be a valuable approach.  Otherwise, this is a nice set of best practices.</p>
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